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Private telephone networks PBX
The term ''private telephone networks'' refers to telephone systems with private telephone networks used within businesses and organizations. Provides key business capabilities and features. They often include auto attendants, call center integration, voicemail, call queues, conferencing, and routing.
What does Easy Scope offer in this field:
- Establishing a call center customer services system
• In general, the customer service system for sales helps you accomplish many sales tasks and processes, some of which we mention as follows: Capturing, managing, and organizing potential customers with great ease. Obtain a general and comprehensive view of the sales operations path. Directing potential customers to the appropriate sales employee according to the company’s considerations.
- Establishing a VoIP communication system or Voice over Internet Protocol:
Voice over Internet Protocol (VoIP) allows phone calls to be made using the Internet instead of the traditional telephone network.
- Connecting the branches to a unified communication system so that it reduces the cost of establishing communication lines for each branch while allowing control of outgoing and incoming calls.
• Connecting SIP lines:
• Session Initiation Protocol (SIP) trunking is the digital way to make and receive phone calls and other digital communications over an Internet connection. The term trunk in Session Initiation Protocol (SIP) trunking refers to virtual phone lines that you can use to make phone calls over the Internet to anyone with a phone number.